Mobile marketing is THE way of getting your business noticed and known. Explore the various mobile avenues businesses can use to contact new customers in this report. It is time for your business to jump in and unleash a hidden traffic source of over a billion eager buyers that very few of your competitors know about…yet!
Mobile marketing has become the hottest new way for businesses to spread their message to customers. It is not really a surprise as Smartphone and tablet sales have been increasing year on year. As a result the trend of surfing the internet using mobile devices rather than PC’s is growing each year. Merrill Lynch has estimated that by the end of 2013, mobile devices will surpass PC’s as the most common device to access the Internet. Searches on mobile devices have grown 5 times in the past two years with over 50% of all LOCAL searches being done on a mobile device.
This opens up a great opportunity for local businesses like yours who want to directly reach potential new customers. Consumers that own and use Smartphone’s make searches for local businesses nearly twice as much as general mobile phone users (61% vs. 32%). This is great news for all local businesses that can rank high on searches, as their new customers are ready to buy there and then.
Here is what they are likely do once they get to your site:
• Get directions and opening times (74%)
• Contact your store (64%)
• Find product information (61%)
• Make a purchase or order a service (50%)
That figure of 50% making a purchase is phenomenal. You have a 50% chance to make a sale for every visitor who views your website on a mobile device. Perhaps now you can see why it is vital for your business to have a mobile friendly website to entice these new visitors to buy from you or use your services.
The first thing you need to do is decide what you want to achieve. The main objective of mobile marketing is to find leads and convert them into paying customers. However you might also want to redirect your visitors to your bricks and mortar store or office.
You need to understand your audience. It is important to remember that you have to actively engage users for your mobile marketing to be effective. To do this you need to do your homework and understand the audience you are aiming for so that you can effectively tailor your marketing and information to reach them.
Don’t be afraid to be innovative and try something new. Mobile marketing is still relatively new making it the perfect medium for exploration and creativity. Even if the campaign fails, there will be lots of lessons that you can learn from it that will help make your next campaigns much more successful.
Cost Effective and Powerful
Because they don’t fully understand mobile marketing, a number of small businesses we speak to feel mobile marketing is too expensive or too complicated. So they back away from it, decide not to investigate further.
If that is how you feel, this article will definitely reassure you and help allay any fears or hesitations about mobile marketing. It will show you how any small business can set up an easy, yet effective, mobile marketing campaign on a budget.
SMS marketing is simply marketing using a mobile phone. SMS stands for ‘Short Message Server’, otherwise known as text messaging. The beauty of SMS marketing is the fact every mobile device has SMS capability. Virtually everybody can send and receive a text message now. That means no matter what business you are in, SMS is a viable marketing option.
SMS marketing is one of the most affordable mobile ad campaigns, because the cost of sending a text are so much cheaper these days. To get the most out of an SMS campaign, don’t send too many messages out too often as this will only serve to annoy your potential customers. You need to think very carefully about the message or offer that you are going to send. Try and put yourself in their shoes. Ask yourself: Is the message I am sending out really something that I would want to receive? If it is, then be sure to always include a ‘call to action’ in the text.
For example you might tell them if they present the text when they come to your store to make a purchase, they will get a discount, or you could direct them to visit your website to enter a competition using a particular codeword that is included in the text. There is no limit to the options of promotions and offers you can use. You just need to remember to include your business name and contact details in each SMS so they know who the text is from.
Although you might not be familiar with the name, you will definitely have seen QR codes before. If you hadn’t noticed them, now that they have been pointed out to you, you will see them everywhere. QR, stand for Quick Response and they are just simple two dimensional codes very similar to retail barcodes that have been used for years. You usually see these codes on printed advertisements in magazines, newspapers, flyers and even on TV. People scan them with their Smartphone’s to view the content. They are a fantastic opportunity for any local businesses looking to do something different with their marketing, particularly if they are on a budget. They cut down the costs on paying for huge advertisements in the local newspapers and magazines.
For example, if you are in Real Estate, you could put your QR codes on For Sale signs, flyers and in the local newspaper ads. Then, when people view these codes with a QR reader app on their Smartphones, they will be taken directly to a video or full page website, where they will be given a full tour of the property. Before QR codes came along you would have paid a fortune for a half or even a full page ad to make sure to get in all of the information you wanted. Not anymore! All that information can now be accessed just by scanning one tiny QR box. Now you understand how to use QR codes, you will no doubt come up with many more ideas relevant to your business.
Mobile Phone Applications
Mobile phone applications provide businesses with a great way to strengthen the bond between you and your customer. Virtually every major business has their own app, but even smaller businesses are realising that, for less than the price of a one-off full page ad in their local newspaper (which would be seen for just one day), they can have a useful marketing tool that could generate a ton of brand new business.
Mobile Phone App Ads
There are literally thousands of free apps available in Smartphone app stores. These apps are free because instead of paying for the app, the user knows the app will display ads as they are using it. They expect to see the ads and are not offended by them. As a result, this ype of mobile marketing can be particularly effective when the ad is related to the subject of the app. So, spend a few minutes looking around apps related to your service industry and choose which app you would like to advertize on.
This kind of marketing is generally used with Bluetooth-enabled devices. These custom ads, created by local businesses, are displayed on mobile devices whenever the phone user is in a particular location. This kind of advertizing is very popular and welcomed by the phone user. After all, who doesn’t love to receive a bargain? They will receive a simple text message, coupon, picture message or even a short video showing what offer is currently available, and as these offers are normally time sensitive it encourages them to take action quickly.
Although some of these ideas might seem too complicated or out of your budget, don’t let this put you off looking into them as you are going to be pleasantly surprised. The fact is, if your business is to survive, you need to get involved in mobile marketing as soon as possible. Your customers are actively using their Smartphones every day to find and purchase products and services like yours. They will expect your company to get involved too. If you don’t, then your competition is going to get there instead, making irresistible offers and ranking higher than you. So when the customers make a local search on their phones your competition is going to steal the business away from right under your nose. Don’t put off making your website mobile friendly. You will definitely lose more money than you save if you do!
How We Can Help
We are a local online marketing company. We are incredibly friendly and have a wealth of experience in online and mobile marketing. We have a number of services and packages to suit your business perfectly and give you a strong online presence which will attract thousands of extra visitors and customers to your website.
If you don’t have the time or confidence to get started online then please give us a call or email us. You will be so glad that you did. We are not pushy but you will love our enthusiasm and will be very excited to learn what we can do for your business.